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The Millennial Thinker

Posted on 22 September 2016 by Gavin Verreyne


As we continue to deploy SYSPRO at new sites, it is become increasingly more evident what an impact the Millennial generation has in our workplace. Most Millennials are “touch savvy”: they are so used to having information at their fingertips that it is sometimes difficult to help them understand the difference between Angry Birds and an integrated ERP system.

In past years the change of ERP systems has highlighted the need for proper change management. In the past though, the issue was that most people were not necessarily computer literate.

We moved from character based systems to graphical user interfaces to touch interfaces and with every change on the interface technology the change management part of an implementation of ERP software was different.

The challenge today is quite unique. We have three generations that are affected by the implementation of new ERP software.

We still have our baby boomers who contribute immensely to productivity. Then there is the Gen X crowd who, like myself, like to think we know everything about technology. And then you have your Millennials who want what they want, when they want it, in the format they choose.

As I was spending a bit of downtime at a comedy show recently this issue became a lot more obvious than I had experienced in the past. It was said that Gen X is the baloney between two slices of bread.  On either side of Gen X are the Baby Boomers and the Millennials. Together we make a good sandwich but apart we are only slices of bread or baloney, in my case.

So the challenge then becomes how to manage change for the entire sandwich. And this is where we have to look to Millennial thinkers. Not as a particular generation but as a mindset of people in our organization …


Topics: ERP for Manufacturing, Technology (or Enterprise Technology), ERP for Distribution

Gavin Verreyne

Gavin Verreyne has been working with SYSPRO software since 1994, primarily in the areas of Application Development, Analysis and Design.

He joined SYSPRO USA in 2000 from South Africa, where he was part of a small team focused on developing specialized solutions in SYSPRO.

Currently, Gavin is the Chief Services Officer at SYSPRO USA. He manages ad-hoc and regionally specific development projects with a majority of his time spent working with customers, dealers and prospects in order to analyze their specific needs and provide relevant solutions.

Gavin has two children and if he wasn't immersed in software he'd be engrossed in creating the perfect culinary experience.


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