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The SYSPRO Development Process: Where quality is a habit

Posted on 30 June 2015 by JP van Loggerenberg

jp_syspro_development_processDo you also get annoyed when the sales pitch sizzles, the promise is red-hot and then the delivery is lukewarm … at best? It’s like watching your favorite team come on to the pitch swinging and then lose their mojo somewhere around half time.

Providing a quality service should span the entire process from the initial concept right through to aftersales support. 

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Going up… Ensuring the Direction of your Business

Posted on 25 June 2015 by Meryl Malcomess

meryl_going_up_ensuring_the_direction_of_your_businessSometimes awkward elevator silence can be filled with meaningful dialogue.

The other day I was making my way up to a meeting when the gentleman sharing the elevator asked me what I do. Never one to miss an opportunity, I replied: “I’m with SYSPRO – we simplify your success and deliver your brand.”

Who can resist such intrigue?

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Topics: ERP and Financial Management, ERP and Analytics

 

Architecting your business – Part 2 of 2

Posted on 23 June 2015 by Louise Thompson

louise_architecting_your_business_part_2In my previous blog on Architecting your business I discussed the broader benefits that can be gained from applying an architectural approach to your business, the information, the processes and technology.

But the benefits will not be realized if your architecture does not take into account the people in your business, as well as the workflows.

Architecting for people.

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Topics: Owning (or Running) ERP, Maintaining/upgrading ERP

ERP at Your Service

Posted on 18 June 2015 by Tiffany Gierke

tiffany_erp_at_your_serviceIf you haven’t heard about Uber, I am going to make the assumption that you have been living under a rock, or less dramatically, live and work on the outskirts of the city. So, for those of you who might fall under these two categories, Uber provides an app that allows you to find a taxi nearest you, request a driver, enter the address and you and the driver can see the route, cost and ETA. The app displays the driver’s name, a picture of the driver and provides his car details. Up front, you know what you’re getting into.

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Topics: Education, training, certification

The ERP ROI ‘Promise Game’ part 2

Posted on 11 June 2015 by Paulo de Matos

paulo_roi_promise_game_part_2In Part I of this blog series, we looked at ERP ROI; the difficulties in quantifying the returns and the mismatch in value positioning by ERP vendors. In  this part II we will look at the determinants of value and how companies should look at their selection basis for ERP systems.

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Topics: Selecting ERP

How to get the most out of your Support Desk

Posted on 4 June 2015 by Andy Latham

andy_support_deskA recent stroll down memory lane reminded me of my first job on a support desk, and it struck me just how much more sophisticated systems have become. I found myself pondering how difficult it must be working on a support desk nowadays and also just how important a good support desk is to someone trying to implement and run a system.

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Topics: Maintaining/upgrading ERP

Four ways to achieve ROI with ERP

Posted on 2 June 2015 by Cathie Hall

cathie_4_ways_to_achieve_roiReturn on investment (ROI) is often cited in relationship to ERP but not so often achieved.  It doesn’t matter whether you are selecting a new ERP system, are part way through an ERP implementation or living with ERP – reviewing ROI is the best way to ensure ERP adds value to your business. 

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Topics: Selecting ERP, Planning for ERP (or Purchasing ERP), Maintaining/upgrading ERP

The ERP ROI ‘Promise Game’ – Part 1

Posted on 26 May 2015 by Paulo de Matos

paulo_roi_promise_game_part_1We have all heard it before, ‘Sustainable Competitive Advantage’, ‘Return on Investment’, ‘Increase sales by x%’. Terms often bandied about by ERP vendors in a generalist manner citing studies and research in these areas. However, if we unpack these terms and how organizations view them vs. how ERP vendors use them, there is often little congruence between the two and mistrust and skepticism is often created.

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Topics: Owning (or Running) ERP

Architecting your business for success – Part 1 of 2

Posted on 21 May 2015 by Louise Thompson

louise_architecting_your_businessThere’s a cliché that people can become victims of their own success. Like most clichés, it might be annoying but it’s also true. But what does it mean in the business world, and more importantly, how do we avoid it?

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Topics: Technology (or Enterprise Technology)

Where to Customize your ERP – Core vs. Context

Posted on 12 May 2015 by Simon Griffiths

simon_customizationShould an ERP system be customized? That is a question asked by many companies. Although some people say it should never be done, in almost every ERP project one of the first user requests is for customization.

If you accept that customization is a fact of ERP life, then what criteria should the project owner use to select and prioritize customizations? One objective framework for deciding on customization has been provided by consultant and author Geoffrey Moore. In his book ‘Dealing with Darwin’ Moore proposed the concept of 'core' and 'context' as a way to prioritize growth strategies, but the concept can also be extended to ERP customization.

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Topics: Owning (or Running) ERP

 

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