Insights on Business Management Software and ERP
SYSPRO Smarter ERP Blog

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Cathie Hall

Cathie Hall is the Managing Director of K3 SYSPRO, where she is responsible for providing customers with business solutions through SYSPRO.

Cathie leads a strong team of support, customer services and technical consultants, along with project managers to provide SYSPRO customers in the UK and Europe with high levels of service throughout their ERP journey.

Cathie’s approach is to always put the customer first, and to build and support a strong internal team of people, ensuring that each individual has a secure place within that team.

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5 ERP Selection Tips for a Harmonious Partnership

Posted on 29 October 2015 by Cathie Hall

My comparison of an ERP solution to a marriage has been met with varying degrees of skepticism over the years. For those of you who feel that it’s a tenuous link, let me ask you two questions:

Could you be charmed by an enticing vision crafted by a salesperson? Could you be influenced by your people who get along with the people at your ERP vendor?

Exactly. A relationship forged by your heart and not your head. A bit like marriage, right?

Whichever way you chose to make your decision, here are some common errors you should steer clear of when when going through an ERP section process:

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Topics: Selecting ERP

Why your ERP people are as critical as your ERP product

Posted on 29 September 2015 by Cathie Hall

How can ERP service help manufacturers realize their strategic goals?

 Vendors continually invest in their products to ensure world class functionality by talking to those companies that excel in their respective industries.  Typically, the focus is on creating a sophisticated and robust product that is able to solve complex business problems.  However, with a multi-faceted solution, implementation and support issues can create potential disparities.

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Topics: Selecting ERP, Owning ERP


The IT Women

Posted on 4 August 2015 by Cathie Hall

cathie_women_in_ITWomen are still under represented in the IT community, whether in management, project, consultancy, infrastructure, technical or development roles.  Big tech companies like Google, Apple, Microsoft all hover around the 70:30 male to female ratio mark.  However, it doesn’t appear to be a selection issue, more a recruitment issue.  From my own experience, and that of many of my female colleagues, the IT sector generally fails to appeal to women. 

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Topics: women in IT, Technology (or Enterprise Technology)

Four ways to achieve ROI with ERP

Posted on 2 June 2015 by Cathie Hall

cathie_4_ways_to_achieve_roiReturn on investment (ROI) is often cited in relationship to ERP but not so often achieved.  It doesn’t matter whether you are selecting a new ERP system, are part way through an ERP implementation or living with ERP – reviewing ROI is the best way to ensure ERP adds value to your business. 

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Topics: Selecting ERP, Planning for ERP (or Purchasing ERP), Maintaining/upgrading ERP

Tips on Optimizing Procurement

Posted on 7 April 2015 by Cathie Hall

cathie_procurementIt’s a long time since the sales team got all the glamour and recognition for being the business heroes, now it’s just as likely that the buyers are out celebrating with the champagne. The impact of procurement to the profitability and sustainability of a business is dramatic.  Consider a distribution business with a revenue turnover of $100m with a cost of sales of $70m and operating costs of $20m, net profit is $10m. A 1% decrease on the cost of sales translates to a whopping 7% increase in net margin.

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Topics: Software development, ERP for manufacturing, Managing inventory with ERP

The Perfect Partner in ERP

Posted on 3 February 2015 by Cathie Hall

cathie_perfect_erp_partnerRegular readers of the blog may remember my post “owning change” written just after my wedding in November 2013.  It doesn’t take a maths genius to work out that it took me a few more years than most to find my perfect partner.  Fortunately finding the perfect partner in ERP wasn’t so difficult.  I first saw SYSPRO in 2001 and have been a dedicated fan ever since.


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Topics: SYSPRO Workflow Services, SYSPRO Process Modeling, Supply Chain Management

Favorite SYSPRO Espresso apps

Posted on 2 December 2014 by Cathie Hall

cathie_mobile_vs_laptopThose that know me well, know my reputation for being “the lady with the laptop.”  There are numerous photographs of me with the laptop seemingly surgically attached: the middle of a field on Scout Camp, whilst washing clothes on the Serbian Scout Jamboree, even in my Wedding Dress.  When K3 Syspro took part in the UK National 3 Peaks Challenge, my laptop came too; if I go away for a weekend with the kids, the laptop is the first thing in the car.

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Topics: SYSPRO Espresso, Mobile ERP

Taking our own medicine with implementing an ERP upgrade

Posted on 15 October 2014 by Cathie Hall

upgrade_syspro_7There is something to be said for taking your own medicine. As a SYSPRO distributor, K3 Syspro uses SYSPRO internally. 18 months ago we started on a journey to update our own internal systems. We didn’t want to be “one of those builders with their own house falling down.

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Topics: Maintaining/upgrading ERP

SYSPRO in the procurement chain

Posted on 7 August 2014 by Cathie Hall

collaborative-supply-chainI recently took part in a management workshop, which saw two competing teams manufacturing a particular structure.  This was a simulation exercise using Lego blocks in which we had to make as many structures in a minute as possible and deliver them successfully to the “customer.”  The customer would then quality check the output and advise each team on how much revenue had been generated (you could lose revenue through rejections). 

The first round came and in the excitement to deliver to the customer, we forgot about the supplier, we ramped up our stocks, we didn’t worry about the costs.  We paid for it in profitability at the end of the round, the deductions for working capital really stung our bottom line.

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Topics: Supply Chain Management

The ERP Games

Posted on 3 June 2014 by Cathie Hall


The Commonwealth Games in Glasgow are almost upon us, and most people in the UK are thinking back to the exciting summer of the London 2012 Olympic Games. There is certainly something that inspires us all when it comes to games and competition.

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Topics: Business software, Project management, ERP Implementation


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