As I begin an 8-month project to setup, test and implement a new internal system for our helpdesk, I have started thinking about the bigger picture of what we do on support at SYSPRO’s European office, and what exactly determines the quality of service that we provide on a daily basis. Read more…
As a cycling fan, I am excited by the start of each new season particularly spring time as the “Spring Classics” get underway and everyone starts to look towards the summer blockbuster, the Tour de France. This is also the season in which I start to seriously ramp up my training as I look forward to the Tour de France stage (Annecy to Annecy-Semnoz) I will be riding on 7th July. With this in mind, I will share what I consider similarities in learning the necessary skills to power tailor and customize SYSPRO, and training for such a gruelling endurance event.
In my current and relatively new position, I’ve had to get to grips with a number of new systems – not only the ‘ins and outs’ of SYSPRO and K3 SYSPRO products, such as DataSwitch, but also with the internal systems required to manage my day-to-day workload. In this blog I’ll share with you some of the tools, sources, and insights I have gained during my first six months within the SYSPRO community.
Three syllables which currently polarize opinion wherever you look and whoever you talk to: Windows 8.
I won’t bore you with yet another opinion on whether Windows 8 is going to make or break Microsoft, whether the versions on sale are going to confuse consumers or whether Apple is going to become the all-conquering tech giant off the back of this. What I will share with you is what I’m looking forward to seeing and using in the new Operating System (OS), and how this will affect my personal and professional life for the better.