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Insights on Business Management Software and ERP
SYSPRO Smarter ERP Blog

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Louise Thompson

Louise joined SYSPRO in 1985 and has been closely involved in the company’s product development as well as providing services to the six global SYSPRO offices. Her role in SYSPRO forms the link between development and the global marketplace with her goal to empower the SYSPRO offices, resellers and customers through the provision of the right service and support. Louise and her team are responsible for providing product support, training material, SYSPRO certification, and knowledge transfer to customers, either directly or through the SYSPRO offices and resellers.

Given the extensive nature of an ERP system Louise is of the strong belief that the support and services provided by SYSPRO must simplify the customer experience.

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5 Reasons Why Your ERP Selection is Critical

Posted on 24 November 2016 by Louise Thompson

louise_5_reasons_why_your_erp_selection_is_critical.jpgLet’s face it: being a CFO these days is not what it used to be. The role of the chief finance function has evolved beyond the narrow financially-centric viewpoint. Today, it involves providing strategic visionary leadership alongside the CEO.

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Topics: Selecting ERP

The Network Effect on Business Software

Posted on 18 October 2016 by Louise Thompson

louise_network_effect.jpgI often hear parents complaining about the difficulties of raising a teenager. I have one, so I’m not going to say it’s always easy, but there are times that they have something really valuable to teach us. Take technology for instance. A teenager’s ability to accept and embrace technology never ceases to amaze me. The lack of resistance means that they are able to experience and enjoy new technology without skepticism or lag. 

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Topics: Technology (or Enterprise Technology), Owning or (Running) ERP

 

Olympics Highlights the Back to Basics Approach

Posted on 15 September 2016 by Louise Thompson

louise_olympics_highlights_b2b.jpgThe recent Olympic opening ceremony was novel for the very fact that it honoured the past traditions of the 2000 year old Olympic Games without inserting any high tech themes into the ceremony. Witness the presence of oiled and “naked” wrestlers from ancient Greece representing the very beginning of the Games.

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Topics: Selecting ERP, ERP for Manufacturing, Owning or (Running) ERP

Overcoming the Uncertainty of V.U.C.A.

Posted on 30 June 2016 by Louise Thompson

louise_weathering_the_storms_of_change.jpgBritain’s recent withdrawal from the European Union reminds me of the US Military acronym: V.U.C.A. Referring to the volatility, uncertainty, complexity and ambiguity that characterize conditions and situations, particularly when influenced by significant change, V.U.C.A. has rapidly become a trendy managerial contraction. 

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Topics: ERP Implementation, Selecting ERP

Enhancing Performance and Productivity with Business Process Innovation

Posted on 12 January 2016 by Louise Thompson

enhancing_performance_and_productivity.jpgFormula One automobile racing has been around for many decades. I find it particularly interesting to track the performance of the F1 cars over the years and compare today’s top speeds with those of bygone vehicles.

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Topics: ERP Implementation

Gartner’s Findings Pave the Way for Customer Focused ERP

Posted on 22 October 2015 by Louise Thompson

I recently attended the Gartner Symposium IT Expo 2015 in Cape Town and enjoyed absorbing all the latest IT and market trends and exploring the increasing blurring of the physical and digital worlds in customer relations.

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Topics: Technology (or Enterprise Technology), ERP and Analytics

ERP Support that Counts – Part 2

Posted on 25 August 2015 by Louise Thompson

louise_support_that_counts_2In my last blog I mentioned my home make-over and my feelings about it that range from jubilant to wretched, depending on which day you catch me. This process has once again reinforced my belief that solid relationships are paramount to the success of any endeavor.  I learnt that one of the most important considerations when choosing a contractor is their clear understanding of your vision and your required outcome. The ‘personal touch’ should never be underestimated. 

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Topics: Software development, SYSPRO User Tips

Support that Counts

Posted on 6 August 2015 by Louise Thompson

louise_support_that_counts_1Renovations can be exhausting and frustrating but oddly exhilarating at the same time. During my recent home makeover, as I bounced between building suppliers, sanitary ware outlets and roof truss manufacturers, I got to thinking about service levels that stand out. It struck me that the difficult decisions, inconveniences and stresses of any project can be minimized by excellent service.

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Topics: Software development, SYSPRO User Tips

Architecting your business – Part 2 of 2

Posted on 23 June 2015 by Louise Thompson

louise_architecting_your_business_part_2In my previous blog on Architecting your business I discussed the broader benefits that can be gained from applying an architectural approach to your business, the information, the processes and technology.

But the benefits will not be realized if your architecture does not take into account the people in your business, as well as the workflows.

Architecting for people.

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Topics: Software development, Maintaining/Upgrading ERP

Architecting your business for success – Part 1 of 2

Posted on 21 May 2015 by Louise Thompson

louise_architecting_your_businessThere’s a cliché that people can become victims of their own success. Like most clichés, it might be annoying but it’s also true. But what does it mean in the business world, and more importantly, how do we avoid it?

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Topics: Technology (or Enterprise Technology)

 

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