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Louise Thompson

Louise Thompson, Corporate Services Director of SYSPRO, joined the company in 1985, and has been closely involved in SYSPRO’s product development and international expansion.

Louise obtained a Certification in Production and Inventory Management (CPIM) to compliment her extensive knowledge of the enterprise resource planning (ERP) industry, from Support Services to Implementations, Quality Control, Technical Communications, and Product Marketing.

As Director of Corporate Services, Louise is responsible for the provision of product and technical support, including training and certification; and corporate, product and relationship marketing.

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Measuring the ROI of your ERP

Posted on 3 October 2013 by Louise Thompson

ERP ROI measurementWe are regularly asked to provide a tool to demonstrate ROI (Return on Investment) on the purchase and implementation of an ERP system. Personally I don’t believe in today’s uncertain, unpredictable, fast moving world there is value in such a tool.

Remember a number of years back when you were sold insurance and investment policies – the salesperson would reveal graphs on the 5, 10, 15, 20 year predictions of how your investment would perform. You also had the choice of high, medium and low risk and each of these had different graph predictions. All of which was both mind-boggling and very convincing. I have to ask you – how have those investments actually performed against the Sales graphs? None of them factored in Enron and the economic crash we are recovering from, not to mention over $100 per barrel oil price and other hits that the economy has had to bear.

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Topics: return on investment, projects, Software implementation, Business software, ERP, software

35 ERP years young

Posted on 26 September 2013 by Louise Thompson

SYSPRO 35 years youngAs SYSPRO celebrates 35 years of being in business today I have been reflecting on what this means on a number of levels.

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Topics: SYSPRO, Software development, Business software, ERP, software

 

ERP embracing consumerization of technology

Posted on 5 June 2013 by Louise Thompson

consumerization-of-technologyOne of my favourite films from the past is Minority Report, mainly because of the technology shown in these films, and not least because of the leading actor! It amazes me to think that Minority Report is already 11 years old. It seemed so far into the future at the time and yet today we are already seeing evidence of the technology used in Minority Report. Some of the technology and futuristic user interfaces have become realized and the way they have come into use is a good example of the term 'consumerization of technology'.Wikipedia describes Consumerization as:

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Topics: mobility, consumerization, Business software, ERP, Technology, collaboration

Managing the Richter Scale of Social Media

Posted on 9 April 2013 by Louise Thompson

Managing Social MediaMy daughter is studying earthquakes in social science at the moment. While I was helping her to study for a test, I was struck by the similarities between the geographic impact of an earthquake and the business impact of information spreading on social media.

Earthquakes are measured on the Richter scale, with an earthquake of 0 to 2 magnitude being imperceptible. From 2 to 4, people start to detect the sensation and objects may rattle. By 5, everyone will feel the quake, and poorly constructed buildings can be damaged.

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Topics: Business Strategy, Social Media

Security beyond the safety of ERP

Posted on 18 January 2013 by Louise Thompson

erp data security

In a recent conversation we were discussing how secure our ERP system was, considering all the wonderful levels we had in place such as Role-based, Operator and Group Security; including restricted access at company, programs, feature and field level, not to mention electronic signatures, encrypted passwords and workflow controls.

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Topics: data security, security, Business software, ERP

The Problem Solving Mindset

Posted on 8 November 2012 by Louise Thompson

The power failures caused by Hurricane Sandy in the USA made me think about all the things that can go wrong for a business, including the less obvious problems, when there is a power failure; and how important it is to be able to think and act quickly. In fact it reminded me specifically of a recent incident in SYSPRO and how some quick thinking solved what may have been a much bigger problem.

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Topics: Business Strategy, ERP, business needs

The journey to success requires teamwork!

Posted on 11 October 2012 by Louise Thompson

While performing the recent seven day challenge of climbing Mount Kilimanjaro, there was time during the daily six – eight hours of walking to reflect on various subjects of life. On one of these days I was struck by the strong parallels between “Team SYSPRO” and “Team Kili” as we affectionately called it.

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Topics: Software implementation, Team SYSPRO, Project management, ERP Implementation

Tenaciously we tread – onward and upward!

Posted on 3 August 2012 by Louise Thompson

Why does someone climb a mountain? Why am I climbing Kilimanjaro? These are questions we have all asked ourselves and don’t really have an answer to. With 10 women doing this with me – it’s not about a personal challenge of “I must get to the top at all costs” it’s more a case of “I’m really looking forward to the fun I’m going to have with my friends over the next nine days, and hopefully we will all summit.”

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Topics: implementation, SYSPRO Corporate, ERP

Delivering specialized solutions for any business need

Posted on 24 February 2012 by Louise Thompson

“I know your requirements Mr Customer - I specialize in your industry”

Imagine walking into an Architect’s office; he asks you two questions:

  1. How big is your family?
  2. What type of family are you?

You answer and he says: “Yes, I specialize in your type of family and fully understand your requirements. In fact, I have the perfect house for you.”

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Topics: Business Strategy, implementation, Business software, stakeholder communication, ERP, quantum architecture

Maximizing your ERP Investment to Improve the Management of Market Volatility and Change

Posted on 8 December 2011 by Louise Thompson

The frequency and the intensity of change in the business world, strikes me as similar to how we experience change throughout our lives.

Childhood and adolescence, for example, are both important and often frenetic phases in life, where any and every change dramatically impacts our development and invariably teaches us a lesson or two.

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Topics: Business Strategy, strategy, Technology, software

 

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