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Louise Thompson

Louise Thompson, Corporate Services Director of SYSPRO, joined the company in 1985, and has been closely involved in SYSPRO’s product development and international expansion.

Louise obtained a Certification in Production and Inventory Management (CPIM) to compliment her extensive knowledge of the enterprise resource planning (ERP) industry, from Support Services to Implementations, Quality Control, Technical Communications, and Product Marketing.

As Director of Corporate Services, Louise is responsible for the provision of product and technical support, including training and certification; and corporate, product and relationship marketing.

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The Problem Solving Mindset

Posted on 8 November 2012 by Louise Thompson

The power failures caused by Hurricane Sandy in the USA made me think about all the things that can go wrong for a business, including the less obvious problems, when there is a power failure; and how important it is to be able to think and act quickly. In fact it reminded me specifically of a recent incident in SYSPRO and how some quick thinking solved what may have been a much bigger problem.

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Topics: Business Strategy, problem solving, ERP, business needs

The journey to success requires teamwork!

Posted on 11 October 2012 by Louise Thompson

While performing the recent seven day challenge of climbing Mount Kilimanjaro, there was time during the daily six – eight hours of walking to reflect on various subjects of life. On one of these days I was struck by the strong parallels between “Team SYSPRO” and “Team Kili” as we affectionately called it.

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Topics: Project team, Software implementation, Team SYSPRO, Project management, ERP Implementation, Kilimanjaro

 

Tenaciously we tread – onward and upward!

Posted on 3 August 2012 by Louise Thompson

Why does someone climb a mountain? Why am I climbing Kilimanjaro? These are questions we have all asked ourselves and don’t really have an answer to. With 10 women doing this with me – it’s not about a personal challenge of “I must get to the top at all costs” it’s more a case of “I’m really looking forward to the fun I’m going to have with my friends over the next nine days, and hopefully we will all summit.”

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Topics: implementation, SYSPRO Corporate, ERP, Kilimanjaro

Delivering specialized solutions for any business need

Posted on 24 February 2012 by Louise Thompson

“I know your requirements Mr Customer - I specialize in your industry”

Imagine walking into an Architect’s office; he asks you two questions:

  1. How big is your family?
  2. What type of family are you?

You answer and he says: “Yes, I specialize in your type of family and fully understand your requirements. In fact, I have the perfect house for you.”

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Topics: Business Strategy, implementation, Business software, industry solutions, stakeholder communication, ERP, quantum architecture

Maximizing your ERP Investment to Improve the Management of Market Volatility and Change

Posted on 8 December 2011 by Louise Thompson

The frequency and the intensity of change in the business world, strikes me as similar to how we experience change throughout our lives.

Childhood and adolescence, for example, are both important and often frenetic phases in life, where any and every change dramatically impacts our development and invariably teaches us a lesson or two.

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Topics: Business Strategy, VUCA, business, strategy, Technology, software

Keeping up with the customers

Posted on 10 November 2011 by Louise Thompson


I found it interesting to note how two recent and completely unrelated events, both emphasized the growing impact of mobile devices in the world of computer technology. The first was a product survey that SYSPRO conducted amongst its customers across the globe. It produced an extensive number of individual responses to a wide range of questions; offering ample evidence of SYSPRO’s ability to understand and address the needs of its customers. Our intention was to listen to what our customers regarded as the key needs to be addressed in Enterprise Resource Planning (ERP) solutions, to help equip them better for the future. We were also keen to get their honest comments on our existing products and services.

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Topics: mobility, Business software, Technology, Best Practice, Software as Service, cloud

From getting lost to getting there

Posted on 17 May 2011 by Louise Thompson

Enterprise Architecture

Isn’t it interesting how people give route directions differently, each believing to get the listener to his rightful destination in his own way? So often they start off with: “You know where XYZ café is? Well, from there take ….” Others may draw a crude sketch, showing the number of traffic lights you need to cross before turning left; but always adding “I think” before continuing. Still others take a map book, open it on the right page … and before providing directions, turn the book to face true north!

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Topics: enterprise architecture, Business Strategy, continuous improvement, ERP, process modeling, software

Maturing seamlessly

Posted on 19 April 2011 by Louise Thompson

Maturing seamlessly

Imagine living in a world where we humans don’t age gradually: we do so in one leap every birthday. After being fed at your mother’s breast for a year, your first birthday brings a rapid doubling in size, the ability to move around on four (perhaps even two) legs, babbling a few words, wide open eyes that see everything clearly … all in a flash. The second birthday sees you suddenly walking and running unaided and making conversation. And so the process goes until a ripe old age. An ideal situation? I don’t think so.

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Topics: continuous improvement, Software development, software upgrades, Business software, product development, ERP

 

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