About Louise Thompson

Before joining SYSPRO in 1985 I worked at Chobe Game Lodge in Botswana and completed a Computer Science degree at the University of Cape Town in South Africa. As Corporate Services Director at SYSPRO, I manage a team responsible for the provision of product and technical support, including training and certification; and corporate, product and relationship marketing. I believe our commitment to training and knowledge transfer has been essential to SYSPRO’s growth and the success of our loyal user base across the world.

ROI of ERP – Before Selecting a System

Part 2 of a 4 part series – Previously ‘Taking ownership of your ROI’

Selecting a ERP SystemIn the early 1980s “experts” on Japanese management were isolating distinctive practices that seemed to account for Japan’s remarkable economic success. The ‘Ringiseido’ decision-making practice was one of these. It offers an opportunity for equals to participate in the decisions that the executives will have to take. The purpose was to adhere to the Japanese cultural desire of harmony among people. Read more…

Taking ownership of your ROI

Form must follow functionIn a previous blog I referred to the unpredictability of measuring the ROI of your ERP investment. One key issue relating to this is the understanding of the core functions of your business now and in the future – before you consider an ERP system, take ownership of your Return on Investment (ROI). Read more…

ERP embracing consumerization of technology

consumerization-of-technologyOne of my favourite films from the past is Minority Report, mainly because of the technology shown in these films, and not least because of the leading actor! It amazes me to think that Minority Report is already 11 years old. It seemed so far into the future at the time and yet today we are already seeing evidence of the technology used in Minority Report. Read more…

Security beyond the safety of ERP

erp data securityIn a recent conversation we were discussing how secure our ERP system was, considering all the wonderful levels we had in place such as Role-based, Operator and Group Security; including restricted access at company, programs, feature and field level, not to mention electronic signatures, encrypted passwords and workflow controls.

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The Problem Solving Mindset

The power failures caused by Hurricane Sandy in the USA made me think about all the things that can go wrong for a business, including the less obvious problems, when there is a power failure; and how important it is to be able to think and act quickly. In fact it reminded me specifically of a recent incident in SYSPRO and how some quick thinking solved what may have been a much bigger problem.

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