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Odete Passingham

Odete is Marketing Director at SYSPRO Canada, and joined the company in 1998. In her current role, Odete is responsible for building and strengthening the relationship between SYSPRO, their customers and prospective customers. Her efforts to promote the adoption of SYSPRO encourage growth of supportive relationships and community – something which she holds near and dear to her heart.

Over the years Odete has worked extensively on the “softer” side of the ERP equation. She was employed by a SYSPRO VAR, and by an SAP and Microsoft VAR.

Contrasting the two experiences made her appreciate the value that customers receive from a company committed to a single solution – where SYSPRO boasts one of the highest levels of customer retention in the industry. Odete strongly believes that such longevity is a factor in fostering a sense of community – which ultimately fosters retention.

Odete holds a Bachelor degree in History and an APICS Certified Supply Chain Professional certificate.

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Own ERP Best Practices, but Don’t be a Slave to Them

Posted on 16 May 2014 by Odete Passingham

integrate_erp

Some ERP companies like to say that the way their ERP does things is a best practice, and that businesses should therefore conform to their system.

The International Standards Organization (ISO) is an example of an authority on standards or best practices. Their members debate on standards for months, and not until two thirds vote in favour is the standard adopted as an ISO standard. The point being that best practice surrounding any process is a matter for thoughtful analysis of the particular practice.

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Topics: SYSPRO, business process, Business software, ERP, custom software, Best Practices

Manufacturing market leaders in Canada

Posted on 19 March 2014 by Odete Passingham

manufacturing innovation image

SYSPRO Canada has recently compiled a report covering manufacturing innovation in Atlantic Canada and in compiling this report I got to thinking about the relationships we have built over the years with our channel partners and our customers, and our continued success in retaining these customers. In this current economic environment, and more specifically in the fast-paced, constantly changing business software market there aren’t too many businesses that can proudly point to client retention rates of 98%.

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Topics: Business Strategy, Manufacturing, ERP, Technology, Business development, Canada

 

Theory of Constraints ensures a successful ERP selection and Implementation

Posted on 19 February 2014 by Odete Passingham

ERP selection and Implementatio

In the book Thinking About ERP, the authors suggest ERP is no longer a competitive advantage. It is now a competitive disadvantage not to have an ERP, or to select one that doesn’t operate efficiently and effectively.

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Topics: Business Strategy, Change management, Business software, ERP, Project management, Theory of Constraints

An Element of Passion

Posted on 13 December 2013 by Odete Passingham

Seeker of ValueMost of our daily interactions are guided by what we expect from different types of relationships. With family we hope for reliability, security and protection. From friends we ask for loyalty and support. With lovers we demand excitement and intimacy. But it's the social commitment we form with our colleagues that interests me here, our collective expectation that everyone will “Get the Job Done.”

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Topics: SYSPRO, Business Strategy, seeker of value, Competitiveness, Culture, Employee engagement, Brand, Business change

 

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