It has been a tumultuous year right across the globe. The shock of Brexit, a spate of deadly terror attacks in Europe, the controversy of the US elections, the Syrian refugee crisis … it seems as if there isn’t a single geographical location that has been spared the wrath of 2016.
When I think about the most widely used phrases bandied about the office in 2015, ‘a meaningful user experience’ has to be one of them. And I’m sure that it will continue to feature throughout 2016.
As businesses continue to place the UX at the front and center of product and service improvements, it seems highly unlikely that any industry, sector or individual organization has remained unaffected by the quest for satisfying customer engagement.
Take enterprise resource planning (ERP) for example.
The challenging business landscape and growing demand for a meaningful user experience has encouraged ERP software developers to focus on developing innovative, customer-centric solutions.
So what is powering this pursuit for the ultimate UX?
There can be little debate about two aspects of the electronics industry.
Firstly, few other industries can compare to this sector or keep up when it comes to extremely rapid changes and ever-shrinking manufacturing turnaround times and product lifecycles.
Secondly, the growth of the Internet of Things, Big Data and predictive analytics means we are poised on the edge of an explosive demand for electronics, semiconductors, sensors and readers, as machine-to-machine tracking and analytics are set to shiver, shakeout, and shape the very way that products are manufactured, all along the design, supply and production line.
Quick question for you. Do you prefer choices or being told what to do? Do you want to decide for yourself what your user experience will be or do you just want the latest upgrade, iteration to be presented to you as a fait accompli?
Given the ongoing debate around customization and ERP, and which I think is well-summed up in a previous SYSPRO blog, I am thinking of developing a new and revolutionary handheld device. It will be called the iCan – aptly named to leverage off a famous fruit company's brand. This is truly a neat device, if I may say so myself. It’s powered by brain waves rather than the more conventional battery (which is oh-so last century technology), and has a touch screen that responds appropriately to any part of your body - not just your finger.
February is the month of love and with Valentine’s Day just around the corner many of us will be celebrating the relationships we have with our partners, or with those we would like to form relationships.
So what better time than to review the relationship or partnership you have with your business system?
Topics: Selecting ERP