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Phil Duff

Phil Duff, CEO of SYSPRO, with his brother, Chris, founded the company in 1978.

Phil believes in continuity and the long term, rather than quick profits. This philosophy is one of the cornerstones bolstering the robust performance and affordability for which SYSPRO is renowned. Phil has stayed true to his values, which are evident throughout the company. Leading a talented global team, supported by over 1600 channel partners, SYSPRO delivers cost-effective, scalable and customizable enterprise software and services to customers across six continents.


The Internet of Things that make me go hmmmm

Posted on 30 July 2015 by Phil Duff

phil_the_internet_of_thingsDo these words sound familiar: Are you listening to me?

It’s not only marital, parental or platonic relationships that benefit from effective communication - the business benefits of paying careful attention to your customers and reacting accordingly should never be underestimated.

Just ask Microsoft.

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The iCan Device 2

Posted on 24 March 2015 by Phil Duff

phil_customization_enabling_technologiesGiven the ongoing debate around customization and ERP, and which I think is well-summed up in a previous SYSPRO blog, I am thinking of developing a new and revolutionary handheld device. It will be called the iCan – aptly named to leverage off a famous fruit company's brand. This is truly a neat device, if I may say so myself. It’s powered by brain waves rather than the more conventional battery (which is oh-so last century technology), and has a touch screen that responds appropriately to any part of your body - not just your finger.

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Topics: Owning (or Running) ERP, Technology (or Enterprise Technology)

 

Celebrating the Ideal ‘Business’ Partner on Valentine’s Day

Posted on 12 February 2015 by Phil Duff

phil_ideal_business_partnerFebruary is the month of love and with Valentine’s Day just around the corner many of us will be celebrating the relationships we have with our partners, or with those we would like to form relationships.

So what better time than to review the relationship or partnership you have with your business system? 

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Topics: Selecting ERP

Innovative or Customer Centric?

Posted on 15 May 2013 by Phil Duff

innovation-or-customer-centricDeveloping ERP software is a tricky business, especially if the software is not being developed for any specific customer but rather for a range of customers, some of whom have yet to purchase your product. A software product needs to evolve, be constantly updated and advanced, if it’s not to fall into neglect and disuse, and that can happen all too often in the software market.

Henry Ford is widely, if erroneously, credited with the quote “If I had asked my customers what they wanted they would have said a faster horse.” While Mr. Ford was correct NOT to listen to customers when he famously started his assembly line, he should have listened a little harder to trends about the types of cars people actually wanted. The problem Mr. Ford faced was that his customers didn’t know what they didn’t know – I’m sure you all know what I mean. We continually get asked for a product change, with the customer often providing the solution. But the customer can only provide a solution in the context of his or her experience. If Mr. Ford had actually asked a customer what they wanted and then probed the reply, he might have discovered that he or she just wanted something that was faster, not necessarily a horse.

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Topics: Software development, Business software, product development, ERP systems, Technology (or Enterprise Technology)

Taking stock and looking ahead to 2013

Posted on 20 December 2012 by Phil Duff

Taking stock and looking ahead to 2013

Regardless of what business you happen to be in, the end of the year is a natural time to reflect on what’s happened in our lives, our organisations and around the world. Although the global manufacturing sector has shown erratic and generally slow performance this year, the economic powerhouses of the US and China managed to register slight improvements in manufacturing activity in October. However, many other economies around the world suffered further contraction or flat growth across their manufacturing industries.

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Topics: Business software, Technology (or Enterprise Technology)

The Changing Role of the CFO

Posted on 22 November 2012 by Phil Duff

In a recent article by Paul Taylor in the Financial Times, he discusses the changing dynamics of the C-suite. He looks at the strong trend towards collaboration among roles as opposed to the multiple silos that we have seen in the past. Taylor talks to how CIOs, who have in the past focused primarily on IT, now need to be well-versed across a myriad of business responsibilities. In turn, the CEO and CFO need to understand IT and its role in the company.

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Topics: SYSPRO, ERP systems

Future trends in ERP

Posted on 27 September 2012 by Phil Duff

The rapid consumerization of technology over the past few years has led enterprises, some kicking and screaming, to incorporate elements of it for their brand strategies and internal processes.

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Topics: Business software, ERP systems, Mobile ERP

Lights, camera, ERP

Posted on 31 May 2012 by Phil Duff

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Topics: Business software, ERP systems, Technology (or Enterprise Technology)

ERP Product Map for the Road Ahead

Posted on 29 February 2012 by Phil Duff

Are you lost and looking for a guide…? Well then, follow me on an exciting journey as we discover what lies in wait for our customers.

I want to share with you some insights into what is being developed for our SYSPRO ERP product during 2012 and ahead.

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Windows Reimagined

Posted on 27 September 2011 by Phil Duff

I was fortunate enough to attend the Microsoft BUILD conference in Los Angeles recently, along with one of my colleagues. Now, I don’t make a habit of regularly attending such conferences as I have a number of talented developers who would get great value out of these sorts of events. But I have to say that I am really pleased (no, read ‘delighted’) that I made the effort to attend this particular event, especially considering that it took me about 28 hours to get to LA (it’s a long way from Johannesburg).

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Topics: Technology (or Enterprise Technology)

 

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