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Steve Bassaw

Steve is a Professional Services Manager at SYSPRO Canada and having been with SYSPRO for over 12 years, has an in-depth knowledge of the product.

Steve’s responsibilities include assisting with pre-sales work, product training to resellers and customers, quality assurance of marketing collateral, seminar presentations, and technical support; all while acting as network administrator for the Canada office of SYSPRO.

As a member of APICS, Steve has developed a sound knowledge of production, inventory, supply chain, materials management, purchasing and logistics.

Steve serves on the advisory committee of the British Columbia Institute of Technology’s School of Business where he shares his knowledge on Information Technology and how it supports business requirements.

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How to Pick an ERP System that Benefits the Entire Company

Posted on 11 December 2014 by Steve Bassaw

steve_erp_system_company_benefitsERP projects touch all aspects of a business. Small- and medium-sized companies can typically only afford to have one person do most of the research and that person usually ends up having the most influence over the selection.

Unfortunately, this scenario often results in missing opportunities to make other departments more efficient, as the person doing the research rarely knows the most pressing business problems in the other departments.

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Topics: selection, ERP system, questions, ERP Project

Using Forecasting to Streamline Sales and Operations

Posted on 13 November 2014 by Steve Bassaw

Forecasting_to_Streamline_Sales_and_OperationsThe disconnect between Sales and Operations in manufacturing companies is so common that it is almost a cliché. I’ve experienced it myself and I’ve met plenty of people at other companies going through the same struggles.  Maybe you see some of this in your own company.

Sales perceives Operations as incompetent, unable to deliver the right products at the right time. Operations perceives Sales as unpredictable, overly demanding, and unreasonable. And customers are unhappy because they're being shorted.

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Topics: Manufacturing, Forecasting, requirements planning, Sales and Operations

 

Catering for the Safe Food for Canadians Act

Posted on 25 September 2014 by Steve Bassaw

food_safetyThe Safe Food for Canadians Act comes in to effect on January 1, 2015 and it is going to have an effect on every business involved in Canada’s food chain.

The Act puts all food inspection responsibilities under the umbrella of the Canadian Food Inspection Agency bringing together a number of disparate laws, like the Fish Inspection Act, The Canada Agricultural Products Act and the Meat Inspection Act, and their inspection authorities. It also sets out standards for all businesses involved in the food chain.

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Topics: Traceability, Food safety, Supply chain, Recalls

SYSPRO’s Supply Chain

Posted on 23 July 2013 by Steve Bassaw

syspro_supply_chainA recent conversation with an instructor at a local post-secondary school made me think about the many ways that ERP software can help a business manage the entire breadth of its supply chain. The world has become a smaller place, and supply chains have become longer. Managing your supply chain effectively gives you a competitive advantage (ask Walmart and Apple).

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Topics: Supply chain, Forecasting, Inventory management, Business software, Sales, Returns management

ERP Systems Can Help Small Companies, Too

Posted on 23 January 2013 by Steve Bassaw

ERP Systems Can Help Small Companies, Too

People often assume that ERP systems are only for larger companies. But, consider this - if you run a small or medium sized business, do you lie awake at night worrying about the following things:

  • Is there a way to improve our inefficient processes?
  • Can we grow without growing pains?
  • Will the business remain viable or successful in the long term?
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Topics: Business Strategy, small-medium business, Business software, ERP, business needs

Overcoming Learned Human Behavior

Posted on 17 October 2012 by Steve Bassaw

Last week I was at the supermarket in the very long queue at the “12 items or less” checkout station, when I glanced over at the adjacent self-checkout station. The store had installed it a few months ago but I (and most other shoppers) had never tried it – thinking it looked a bit confusing and not worth the hassle of learning how it worked, perhaps due to fear of not picking up quickly enough on how to use it. But the queue was so much shorter there, so I decided to try it. Although there was a learning curve to understand the process, for example to follow the on-screen instructions and to also get the knack of scanning barcodes properly, it wasn’t as bad as I thought. I’ll definitely use the self-checkout again.

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Topics: Change management, Business software, user experience, ERP Implementation

Vendor relationships in ERP – the magic potion

Posted on 12 July 2012 by Steve Bassaw

Recently I had several very ordinary (and seemingly unrelated) personal experiences that, in hindsight, had a common theme related to using an Enterprise Resource Planning (ERP) business software system. Can you spot the theme?

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Topics: implementation, Software implementation, Business software, selection, User support, ERP, Vendor relationship

Executive buy-in is critical - Part Two

Posted on 24 April 2012 by Steve Bassaw

My previous blog was about the importance of leadership and executive buy-in during Enterprise Resource Planning (ERP) implementations. Without top-down leadership, no one else in the organisation will buy-in either, and the company will not get much value from the software.

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Topics: implementation, management, Software implementation, ERP, seeker of value, software

Executive buy-in is critical - Part One

Posted on 31 January 2012 by Steve Bassaw

While on vacation recently, I visited an interesting restaurant with a large group of relatives. At the table a few clearly marked buttons were provided to request waiters to bring more water, clear used utensils, bring the bill, etc. I had never seen this back home in Vancouver. What a great idea to improve efficiency!

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Topics: implementation, management, Software implementation, ERP, software

Make your ERP software work for you: Don’t blame the tools if you haven’t read the manual

Posted on 15 December 2011 by Steve Bassaw

I have a friend who works at a large home improvement retailer. He often tells me stories about customers who buy expensive and sophisticated tools, yet have no DIY experience or knowledge on how best to use them.

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Topics: Business Strategy, implementation, ERP, software, Erp training

 

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