Making auditors happy: Business software security and controls

auditing-security-governance-controlsHave you heard the phrase “risk is the new black”? It refers to the fact that what people thought was safe has now changed radically. As a result, organizations are now expected to provide investors, customers and regulators verifiable assurance that there are the necessary controls to manage risk, by ensuring segregation of duties, integrity of operations and auditability.
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What to look for in a software support system

business software support systemAs I begin an 8-month project to setup, test and implement a new internal system for our helpdesk, I have started thinking about the bigger picture of what we do on support at SYSPRO’s European office, and what exactly determines the quality of service that we provide on a daily basis. Read more…

What is ERP and How Will it Help Your Business?

syspro-erpLet’s face it, no matter what size manufacturer or distributor you are, every business needs a method of organization in order for it to be profitable and effective. But, even knowing this, many small- and medium-size businesses aren’t quite sure what they need or even where to start looking.  Read more…

SYSPRO’s Supply Chain

syspro_supply_chainA recent conversation with an instructor at a local post-secondary school made me think about the many ways that ERP software can help a business manage the entire breadth of its supply chain. The world has become a smaller place, and supply chains have become longer. Managing your supply chain effectively gives you a competitive advantage (ask Walmart and Apple).

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The importance of having a skilled ERP Administrator

The importance of having a skilled ERP AdministratorOver the last 2 years I’ve been involved with over 200 separate business that use SYSPRO and what I have noticed over this time, is that those businesses that have invested and understood the need for having a skilled ERP Administrator have thrived, whilst those which have carried on without considering the requirement for a dedicated Skilled ERP resource have struggled. Read more…