Given the importance of Enterprise Resource Planning (ERP) systems, many manufacturers might find selecting the right one for their needs to be an overwhelming experience.
I recently upgraded my cell phone (or mobile phone, for some people). I used to have a feature phone, but the opportunity arose for me to change to a new phone that runs the Windows Phone 7.5 (aka Mango) operating system. Getting used to the physical phone, from one with real keys to one with a keyboard display, wasn’t the biggest adjustment – but getting used to the new way of doing things, actually doing everything, was an enormous challenge for me. In tech speak it’s called changing the UX (user experience). The last time I had such a challenge was moving from a DOS-based PC to one running the first version of Windows.
I recently finished watching the new television series, Grimm. The lead character in the adventure discovers that he is a descendent of the Brothers Grimm. This led me to reread the Brothers Grimm fairytales and inevitably, I came across Mother Holly again. To cut a long fairy tale short, a widow’s stepdaughter ends up working for the devilish Mother Holly. However the quality of her work is so great that Mother Holly ends up sending her back to the ‘real’ world covered in gold. When the widow discovers this treasure, she sends her biological daughter to Mother Holly hoping for more gold. Unfortunately she is not as diligent as her stepsister and ends up being sent back home covered in coal.
Technology by its very nature is revolutionary. It grows, morphs and progresses our society whether we intend it to or not.
The recent SYSPRO ERP implementation at Mopani Copper Mine in Kitwe, Zambia has been a sterling example of this revolution – from the scale of the implementation and required user training, to the uniqueness of the environment and the additional Enterprise Resource Planning (ERP) requirements and resulting controls.
In my position at SYSPRO USA, I am given the opportunity to meet with Enterprise Resource Planning prospects, channel partners and customers. I have found that some have perfect experiences choosing and implementing an ERP system, while others find themselves overwhelmed and frustrated with the process. Reflecting on each company’s unique experiences reminded me of my own similar experience of furniture shopping.
SYSPRO was featured on CNBC Africa last week when Chris Bishop interviewed me on the Entrepreneurial Edge Show. Besides the obligatory pre-interview application of make-up, I thought things went pretty well. I feel in a very fortunate position to love what I do and work with a team dedicated to delighting our clients and improving our products and services every day.
Selecting a project team for your Enterprise Resource Planning (ERP) implementation is all too often done on the basis of job role, rather than who is best for the project. What actually makes a good ERP team player? In my opinion there are four requirements: competency, skill, knowledge, and position – in that order.