As an ERP practitioner I have ranted and raved about change management for longer then I care to admit, and to be honest, I considered myself something of a change junkie: happy to adapt and certainly eager to move forward with new technology and the like. Read more…
With the festive season just past, it got me thinking about a friend and colleague who in my opinion encapsulates the very essence of a human firecracker! I’m referring to Trudy Deuchar, Group Business Operations & Information Manager for the Jasco group of companies, who over the last two years has played a pivotal role in completely modernizing, and indeed revolutionizing Jasco’s information systems.
Technology by its very nature is revolutionary. It grows, morphs and progresses our society whether we intend it to or not.
The recent SYSPRO ERP implementation at Mopani Copper Mine in Kitwe, Zambia has been a sterling example of this revolution – from the scale of the implementation and required user training, to the uniqueness of the environment and the additional Enterprise Resource Planning (ERP) requirements and resulting controls.
Selecting a project team for your Enterprise Resource Planning (ERP) implementation is all too often done on the basis of job role, rather than who is best for the project. What actually makes a good ERP team player? In my opinion there are four requirements: competency, skill, knowledge, and position – in that order.
For centuries, adventurers, speculators and explorers have found the allure of the unknown reaches of Africa irresistible. Many have tried to conquer Africa and perished – from James Bruce’s quest for the source of the Nile to David Livingston’s traverse of Southern Africa. Had they but known that the key to winning Africa was simply teamwork – so adequately demonstrated by Team SYSPRO over the past few years.
“Change is not made without inconvenience, even from worse to better.” Samuel Johnson
Do you know how complex Microsoft Word and Excel are?
Because Word and Excel look so easy, people under-estimate how complex other standard systems, like an ERP, can be. If business users knew how complex those two Microsoft applications really are, they would be more thoughtful and careful when embarking on a complex software project.
Despite the fact that ERP solutions are intended to improve business performance quickly and efficiently, through the provision of critical information, they generally do not have a good track record. In his research paper “Causes influencing the effectiveness of the post-implementation ERP system” (subscription required), CS Yu came to the conclusion that 40% of all ERP implementations or extensions perform below expectations and 20% are eventually scrapped as complete failures. The latter figure could even be as high as 50%, depending on how ‘failure’ is defined.