Impatience is a virtue

user experience improvementsUnless you’ve been living on a desert island for the past 5 years, you shouldn’t have failed to notice that when Apple released the first generation iPad back in 2010 it sparked off a revolution in personal computing terms when it brought to the consumer device market an intuitive, simplistic and easy to use personal computing device. Read more

Overcoming Learned Human Behavior

Last week I was at the supermarket in the very long queue at the “12 items or less” checkout station, when I glanced over at the adjacent self-checkout station. The store had installed it a few months ago but I (and most other shoppers) had never tried it – thinking it looked a bit confusing and not worth the hassle of learning how it worked, perhaps due to fear of not picking up quickly enough on how to use it. But the queue was so much shorter there, so I decided to try it. Although there was a learning curve to understand the process, for example to follow the on-screen instructions and to also get the knack of scanning barcodes properly, it wasn’t as bad as I thought. I’ll definitely use the self-checkout again.

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Change for the sake of change

After a decade of driving the same brand of car, I decided to make a change at the beginning of this year and bought something different. Functionally, the new car is great. It has cut my fuel bill in half, provides more interior space than my old car did, is a doddle to park, and has enough electronic features to keep me amused for hours. As a gadget-loving geek, working in the hi-tech software industry, I pride myself on being an early adopter who just “gets” new technology as it arrives. But this car may be just too much of a good thing. Even after two months of driving it on a daily basis, I find it difficult to use. There are just too many buttons and scrolling bars; too many ways to perform the same task, and too many features hidden behind elaborate menu steps…

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