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Conscious Capitalism - Customer Service (3 of 4)

Posted on 17 September 2014 by Ian Mann (Guest Blogger)

customer_service_excellenceIn previous blogs, I have discussed issues relating the concept of Conscious Capitalism. From the perspective of Conscious Capitalism, business is not a zero-sum game with a winner and loser. It is a win-win game. Conscious Capitalism’s intellectual challenge is to create as much value as possible for all of its stakeholders. Less evolved forms of capitalism often treat stakeholders, other than investors, as little more than a means to achieving profit maximization.

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Topics: Customer service, Conscious capitalism, Customer intimacy

Conscious Capitalism – Business Leadership (2 of 4)

Posted on 26 August 2014 by Ian Mann (Guest Blogger)

african-leadershipLiving in Africa, one is constantly aware of the vast poverty that plagues the continent. The poverty is in stark contrast to the continent’s natural wealth that led to Britain, Belgium, France, Germany, Italy, Portugal, and Spain, to colonize parts of Africa. How is it that a continent so rich can be so poor?

The answer is the poverty of African leadership. The impact of leadership, good or bad, is profound, both for nations and businesses.

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Topics: Conscious capitalism, leadership trends, business leadership

 

Conscious Capitalism

Posted on 17 June 2014 by Ian Mann (Guest Blogger)

conscious_capitalismPopular talk about business is so negative. Business is a “rat-race,” where there is only one winner and he is a rat. Business is “dog eat dog,” where people will do anything to be successful, even if they do harm to others.

If this were necessarily true, successful business people should be ashamed for being successful. It is not true.

The term “Conscious Capitalism” refers to an alternative way of thinking about business that incorporates two elements, unsurprisingly, capitalism, and consciousness. (It differs only slightly to the UK term “conscious business.”)

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Topics: Business Strategy, Conscious capitalism, Stakeholders

 

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