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The importance of having a skilled ERP Administrator

Posted on 20 June 2013 by Darren Edwards

The importance of having a skilled ERP AdministratorOver the last 2 years I’ve been involved with over 200 separate business that use SYSPRO and what I have noticed over this time, is that those businesses that have invested and understood the need for having a skilled ERP Administrator have thrived, whilst those which have carried on without considering the requirement for a dedicated Skilled ERP resource have struggled. This is because they have failed to identify the need to recruit a conduit that would allow them to embrace the beneficial process and system changes, and adapt to emerging technologies.

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Topics: ERP Administrator, continuous improvement, Business improvement, Business software, Technology, ERP Implementation, IT alignment, seeker of value

Celebrating Dynamism Within the IT Industry

Posted on 5 February 2013 by Meryl Malcomess

Celebrating Dynamism Within the IT IndustryWith the festive season just past, it got me thinking about a friend and colleague who in my opinion encapsulates the very essence of a human firecracker! I’m referring to Trudy Deuchar, Group Business Operations & Information Manager for the Jasco group of companies, who over the last two years has played a pivotal role in completely modernizing, and indeed revolutionizing Jasco’s information systems.

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Topics: projects, continuous improvement, Business software, business process modeling, ERP, seeker of value

Delivering Value

Posted on 25 October 2012 by Cathie Hall

When I read a recent SYSPRO blog The Grace of Change, about a Seeker of Value, one customer immediately sprang to mind: Westlands Horticulture. A fast growing business, both organically and through acquisition, they always seem to be involved in one project or another with K3 SYSPRO. Finbarr McNamee, in his role as Group IT Manager is certainly the Seeker of Value within Westlands Horticulture. He engages with the business and gets to grip with the real business need, helping others find new, smarter and more effective ways of doing things. Finbarr drives the change through the organization in several ways.

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Topics: Business Strategy, continuous improvement, project ownership, Project management, ERP Implementation, seeker of value

The Grace of Change

Posted on 20 September 2012 by Meryl Malcomess

Change is one of our greatest fears. As human beings we resist it, opting instead for the safety and security of old routine. However as we all know, change is inevitable. Paradoxically, it is also one of mankind’s greatest abilities and strengths. After all, we’ve only survived this long as a species thanks to our ability to adapt.

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Topics: women in IT, continuous improvement, Change management, ERP, seeker of value

How to get the most out of your support desk

Posted on 5 June 2012 by Andy Latham

The other week my family banished me to the attic with instructions to get rid of all the stuff I had put up there "that might be useful one day." I soon found myself sitting amidst piles of cardboard boxes reminiscing about school days and my early career in the computer industry. I even found my old beer mat collection from the '70s!

As memories came flooding back about my first job on a support desk it struck me just how much more sophisticated systems have become. I also found myself pondering how difficult it must be working on a support desk nowadays and also just how important a good support desk is to someone trying to implement and run a system.

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Topics: continuous improvement, Software implementation, Application support, User support, ERP Implementation, Support Desk

Top tips to stop your ERP system falling into disrepair…

Posted on 5 April 2012 by Andy Latham

I may be turning into a grumpy old man. Last week my family gave me this dubious honour after a week, where I apparently complained about unruly children in my favourite restaurant (why are children allowed to run riot in public). This included the use of mobile phones in the same restaurant (clearly I was not in a good mood) and the use of "reply all" to emails at work (do I really need 10 copies of the same email).

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Topics: return on investment, implementation, continuous improvement, management, Business software, training, ERP, seeker of value

From getting lost to getting there

Posted on 17 May 2011 by Louise Thompson

Enterprise Architecture

Isn’t it interesting how people give route directions differently, each believing to get the listener to his rightful destination in his own way? So often they start off with: “You know where XYZ café is? Well, from there take ….” Others may draw a crude sketch, showing the number of traffic lights you need to cross before turning left; but always adding “I think” before continuing. Still others take a map book, open it on the right page … and before providing directions, turn the book to face true north!

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Topics: enterprise architecture, Business Strategy, continuous improvement, ERP, process modeling, software

 

Maturing seamlessly

Posted on 19 April 2011 by Louise Thompson

Maturing seamlessly

Imagine living in a world where we humans don’t age gradually: we do so in one leap every birthday. After being fed at your mother’s breast for a year, your first birthday brings a rapid doubling in size, the ability to move around on four (perhaps even two) legs, babbling a few words, wide open eyes that see everything clearly … all in a flash. The second birthday sees you suddenly walking and running unaided and making conversation. And so the process goes until a ripe old age. An ideal situation? I don’t think so.

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Topics: continuous improvement, Software development, software upgrades, Business software, product development, ERP

 

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