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Tips for Consultants Going Down-Market: Business Processes Maturity

Posted on 5 August 2014 by Odete Passingham

Tier-1-and-2-process-maturityOne of the big differences between Tier 1 and Tier 2 ERP implementations is process maturity. They may be two short words, but they underpin huge differences in how ERP projects play out including how you approach the project, what you do, and how you do it.

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Topics: implementation, business process, Business Processes, Tier 1 ERP, Tier 2 ERP

Of Wedding Bells and ERP Implementation

Posted on 5 December 2012 by Darren Edwards

At first glance, weddings and Enterprise Resource Planning (ERP) seem to be on opposite ends of the spectrum. Yet, as I start on my journey to marriage next year, planning the wedding with my fiancée has shown me that the two might not make such strange bedfellows after all.

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Topics: implementation, Team Work, Project planning, ERP, Project management

 

Tenaciously we tread – onward and upward!

Posted on 3 August 2012 by Louise Thompson

Why does someone climb a mountain? Why am I climbing Kilimanjaro? These are questions we have all asked ourselves and don’t really have an answer to. With 10 women doing this with me – it’s not about a personal challenge of “I must get to the top at all costs” it’s more a case of “I’m really looking forward to the fun I’m going to have with my friends over the next nine days, and hopefully we will all summit.”

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Topics: implementation, SYSPRO Corporate, ERP, Kilimanjaro

Change, and the need for training

Posted on 19 July 2012 by Simon Griffiths

I recently upgraded my cell phone (or mobile phone, for some people). I used to have a feature phone, but the opportunity arose for me to change to a new phone that runs the Windows Phone 7.5 (aka Mango) operating system. Getting used to the physical phone, from one with real keys to one with a keyboard display, wasn’t the biggest adjustment – but getting used to the new way of doing things, actually doing everything, was an enormous challenge for me. In tech speak it’s called changing the UX (user experience). The last time I had such a challenge was moving from a DOS-based PC to one running the first version of Windows.

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Topics: implementation, Software implementation, Business software, training, User support, ERP, ERP Implementation

Vendor relationships in ERP – the magic potion

Posted on 12 July 2012 by Steve Bassaw

Recently I had several very ordinary (and seemingly unrelated) personal experiences that, in hindsight, had a common theme related to using an Enterprise Resource Planning (ERP) business software system. Can you spot the theme?

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Topics: implementation, Software implementation, Business software, selection, User support, ERP, Vendor relationship

Lessons from an ERP Project Success in Africa

Posted on 20 June 2012 by Meryl Malcomess

Technology by its very nature is revolutionary. It grows, morphs and progresses our society whether we intend it to or not.

The recent SYSPRO ERP implementation at Mopani Copper Mine in Kitwe, Zambia has been a sterling example of this revolution – from the scale of the implementation and required user training, to the uniqueness of the environment and the additional Enterprise Resource Planning (ERP) requirements and resulting controls.

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Topics: implementation, projects, Software implementation, Africa, Business software, enterprise resource planning, ERP, software

Conquering the Clutter

Posted on 13 June 2012 by Erin Schlee

In my position at SYSPRO USA, I am given the opportunity to meet with Enterprise Resource Planning prospects, channel partners and customers. I have found that some have perfect experiences choosing and implementing an ERP system, while others find themselves overwhelmed and frustrated with the process. Reflecting on each company’s unique experiences reminded me of my own similar experience of furniture shopping.

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Topics: Business Strategy, implementation, business process, Business software, selection, ERP

Executive buy-in is critical - Part Two

Posted on 24 April 2012 by Steve Bassaw

My previous blog was about the importance of leadership and executive buy-in during Enterprise Resource Planning (ERP) implementations. Without top-down leadership, no one else in the organisation will buy-in either, and the company will not get much value from the software.

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Topics: implementation, management, Software implementation, ERP, seeker of value, software

Top tips to stop your ERP system falling into disrepair…

Posted on 5 April 2012 by Andy Latham

I may be turning into a grumpy old man. Last week my family gave me this dubious honour after a week, where I apparently complained about unruly children in my favourite restaurant (why are children allowed to run riot in public). This included the use of mobile phones in the same restaurant (clearly I was not in a good mood) and the use of "reply all" to emails at work (do I really need 10 copies of the same email).

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Topics: return on investment, implementation, continuous improvement, management, Business software, training, ERP, seeker of value

Delivering specialized solutions for any business need

Posted on 24 February 2012 by Louise Thompson

“I know your requirements Mr Customer - I specialize in your industry”

Imagine walking into an Architect’s office; he asks you two questions:

  1. How big is your family?
  2. What type of family are you?

You answer and he says: “Yes, I specialize in your type of family and fully understand your requirements. In fact, I have the perfect house for you.”

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Topics: Business Strategy, implementation, Business software, industry solutions, stakeholder communication, ERP, quantum architecture

Executive buy-in is critical - Part One

Posted on 31 January 2012 by Steve Bassaw

While on vacation recently, I visited an interesting restaurant with a large group of relatives. At the table a few clearly marked buttons were provided to request waiters to bring more water, clear used utensils, bring the bill, etc. I had never seen this back home in Vancouver. What a great idea to improve efficiency!

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Topics: implementation, management, Software implementation, ERP, software

Make your ERP software work for you: Don’t blame the tools if you haven’t read the manual

Posted on 15 December 2011 by Steve Bassaw

I have a friend who works at a large home improvement retailer. He often tells me stories about customers who buy expensive and sophisticated tools, yet have no DIY experience or knowledge on how best to use them.

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Topics: Business Strategy, implementation, ERP, software, Erp training

Conquering Africa through ERP

Posted on 30 November 2011 by Meryl Malcomess

The team that conquered Africa

For centuries, adventurers, speculators and explorers have found the allure of the unknown reaches of Africa irresistible. Many have tried to conquer Africa and perished - from James Bruce’s quest for the source of the Nile to David Livingston’s traverse of Southern Africa. Had they but known that the key to winning Africa was simply teamwork - so adequately demonstrated by Team SYSPRO over the past few years.

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Topics: Business Strategy, implementation, projects, ERP, seeker of value

Implementing ERP more effectively – Part 3

Posted on 3 November 2011 by Simon Griffiths

Implementing ERP more effectively

Part 3: Having the right approach and attitude to an ERP implementation

“Change is not made without inconvenience, even from worse to better.” Samuel Johnson

Do you know how complex Microsoft Word and Excel are?

Because Word and Excel look so easy, people under-estimate how complex other standard systems, like an ERP, can be. If business users knew how complex those two Microsoft applications really are, they would be more thoughtful and careful when embarking on a complex software project.

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Topics: implementation, projects, approach, Software implementation, ERP

Taking Ownership of ERP Implementations

Posted on 12 October 2011 by Meryl Malcomess

Thinking about ERPDespite the fact that ERP solutions are intended to improve business performance quickly and efficiently, through the provision of critical information, they generally do not have a good track record. In his research paper Causes influencing the effectiveness of the post-implementation ERP system(subscription required), CS Yu came to the conclusion that 40% of all ERP implementations or extensions perform below expectations and 20% are eventually scrapped as complete failures. The latter figure could even be as high as 50%, depending on how ‘failure’ is defined.

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Topics: Business Strategy, implementation, projects, Software implementation, ERP

 

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