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ROI of ERP – Part 4 of a 4 Part Series

Posted on 6 May 2014 by Louise Thompson

Managing the Change

Managing the Change

Generally the only person who enjoys a change is a wet baby. Most others want things to remain the same, but get better.

Ask the CIO what was the hardest part of implementing the ERP solution, and the response will in all likelihood be “Getting users to commit.”

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Topics: return on investment, Business Strategy, Software implementation, Change management, Business software, Project planning, ERP, Project management

ROI of ERP - Part 3 of a 4 Part Series

Posted on 29 April 2014 by Louise Thompson

Selecting the right system and vendor

Selecting the Right System and Vendor

Jim Collins, author of four international bestselling business books notes: “We tend to think that decisions are very much about ‘what.’ But when I look at my research notes or at interview transcripts from the executives we’ve interviewed, one theme that comes through is that their greatest decisions were not ‘what’ but ‘who’. They were people decisions.”

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Topics: return on investment, Business Strategy, projects, Business software, selection, ERP, Evaluation, Business change

 

ROI of ERP – Part 2 of a 4 Part Series

Posted on 23 April 2014 by Louise Thompson

Selecting a ERP System

Before Selecting a System

In the early 1980s “experts” on Japanese management were isolating distinctive practices that seemed to account for Japan’s remarkable economic success. The ‘Ringiseido’ decision-making practice was one of these. It offers an opportunity for equals to participate in the decisions that the executives will have to take. The purpose was to adhere to the Japanese cultural desire of harmony among people.

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Topics: return on investment, Business Strategy, projects, process improvement, Business software, selection, ERP, Business change

ROI of ERP - Part 1 of a 4 Part Series

Posted on 17 April 2014 by Louise Thompson

Form must follow function

Taking Ownership of Your ROI

In a previous blog I referred to the unpredictability of measuring the ROI of your ERP investment. One key issue relating to this is the understanding of the core functions of your business now and in the future - before you consider an ERP system, take ownership of your Return on Investment (ROI).

There is a lot of debate about who coined the phrase, “form must follow function” (or words to that effect). It is commonly attributed to the American architect, Louis Sullivan, for whom it was the rule that “shall permit of no exception”. Sullivan was talking about aesthetics, but he might as well have been talking about ERP projects. When considering whether to install an ERP system the same rule applies, and similarly “permits no exception.”

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Topics: return on investment, Business Strategy, projects, Business software, strategy, ERP, Business change, Benefits

Measuring the ROI of your ERP

Posted on 3 October 2013 by Louise Thompson

ERP ROI measurementWe are regularly asked to provide a tool to demonstrate ROI (Return on Investment) on the purchase and implementation of an ERP system. Personally I don’t believe in today’s uncertain, unpredictable, fast moving world there is value in such a tool.

Remember a number of years back when you were sold insurance and investment policies – the salesperson would reveal graphs on the 5, 10, 15, 20 year predictions of how your investment would perform. You also had the choice of high, medium and low risk and each of these had different graph predictions. All of which was both mind-boggling and very convincing. I have to ask you – how have those investments actually performed against the Sales graphs? None of them factored in Enron and the economic crash we are recovering from, not to mention over $100 per barrel oil price and other hits that the economy has had to bear.

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Topics: return on investment, projects, Software implementation, Business software, ERP, software

Top tips to stop your ERP system falling into disrepair…

Posted on 5 April 2012 by Andy Latham

I may be turning into a grumpy old man. Last week my family gave me this dubious honour after a week, where I apparently complained about unruly children in my favourite restaurant (why are children allowed to run riot in public). This included the use of mobile phones in the same restaurant (clearly I was not in a good mood) and the use of "reply all" to emails at work (do I really need 10 copies of the same email).

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Topics: return on investment, implementation, continuous improvement, management, Business software, training, ERP, seeker of value

 

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