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ERP Ready?

Posted on 2 May 2013 by Cathie Hall

Ensuring ERP readinessIt’s May already and I am just 6 weeks away from my epic run across England, the Wall Run. 69 miles, loosely following the route of Hadrian’s Wall. Preparation for this ultra-marathon has been all consuming; 5am runs before work, full weekends spent running 20 plus miles and cross training. Tempo runs, intervals and fartlek’s have become part of my everyday vocabulary, not to mention testing the kit and worrying about race day nutrition and hydration.

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Topics: Software implementation, Business software, Project planning, Project management, ERP Implementation

In search of the perfect (ERP) fit

Posted on 25 April 2013 by Wouter Combrinck

perfect ERP fitRecently I have been exposed to a big debate on an ERP LinkedIn forum around the use of descriptions in the industry such as customizing, personalizing, tailoring, and configuring. Is this just marketing semantics, or are there very real differences in the meaning of these phrases and the implications of using these phrases when describing, or more to the point, promoting an ERP system?

Working in SYSPRO, I know we pride ourselves on the fact that our ERP system is, and I quote: “highly flexible and customizable”, that we are known as the "go-to" solution because of this, but I think it is important to unpack what we mean by these phrases and what the consumer understands by these phrases. If we are to be responsible in ensuring that what our customers see and understand they are getting, is in actual fact exactly what they are getting, then I don’t think we can use the excuse “I can only be responsible for what I say. I cannot be responsible for what you understand”.

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Topics: Software tailoring, Customization, Personalize, Software implementation, Business software, Configure, Technology

 

The journey to success requires teamwork!

Posted on 11 October 2012 by Louise Thompson

While performing the recent seven day challenge of climbing Mount Kilimanjaro, there was time during the daily six – eight hours of walking to reflect on various subjects of life. On one of these days I was struck by the strong parallels between “Team SYSPRO” and “Team Kili” as we affectionately called it.

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Topics: Project team, Software implementation, Team SYSPRO, Project management, ERP Implementation, Kilimanjaro

How to plan an upgrade – Part 1 – to upgrade or not to upgrade?

Posted on 15 August 2012 by Andy Latham

A few weeks ago my ageing TV packed up and it was a sad moment when I threw my trusty appliance of many years onto the tip. I am now the proud owner of a flat screen, HD, Internet connected, "you name it my TV has got it" TV and wondering why I didn't upgrade it a long time ago.

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Topics: Upgrade, Software implementation, software upgrades, Business software, User support, ERP

Change, and the need for training

Posted on 19 July 2012 by Simon Griffiths

I recently upgraded my cell phone (or mobile phone, for some people). I used to have a feature phone, but the opportunity arose for me to change to a new phone that runs the Windows Phone 7.5 (aka Mango) operating system. Getting used to the physical phone, from one with real keys to one with a keyboard display, wasn’t the biggest adjustment – but getting used to the new way of doing things, actually doing everything, was an enormous challenge for me. In tech speak it’s called changing the UX (user experience). The last time I had such a challenge was moving from a DOS-based PC to one running the first version of Windows.

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Topics: implementation, Software implementation, Business software, training, User support, ERP, ERP Implementation

Vendor relationships in ERP – the magic potion

Posted on 12 July 2012 by Steve Bassaw

Recently I had several very ordinary (and seemingly unrelated) personal experiences that, in hindsight, had a common theme related to using an Enterprise Resource Planning (ERP) business software system. Can you spot the theme?

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Topics: implementation, Software implementation, Business software, selection, User support, ERP, Vendor relationship

Managing the Project Environment

Posted on 4 July 2012 by Cathie Hall

When managing an ERP project, the traditional view is to schedule activities and tasks, to create work breakdown structures, to organize meetings, set agendas, complete reports and update budgets. The skill is in the planning and in the control – or is it?

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Topics: Software implementation, Project management, ERP Implementation

Lessons from an ERP Project Success in Africa

Posted on 20 June 2012 by Meryl Malcomess

Technology by its very nature is revolutionary. It grows, morphs and progresses our society whether we intend it to or not.

The recent SYSPRO ERP implementation at Mopani Copper Mine in Kitwe, Zambia has been a sterling example of this revolution – from the scale of the implementation and required user training, to the uniqueness of the environment and the additional Enterprise Resource Planning (ERP) requirements and resulting controls.

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Topics: implementation, projects, Software implementation, Africa, Business software, enterprise resource planning, ERP, software

How to get the most out of your support desk

Posted on 5 June 2012 by Andy Latham

The other week my family banished me to the attic with instructions to get rid of all the stuff I had put up there "that might be useful one day." I soon found myself sitting amidst piles of cardboard boxes reminiscing about school days and my early career in the computer industry. I even found my old beer mat collection from the '70s!

As memories came flooding back about my first job on a support desk it struck me just how much more sophisticated systems have become. I also found myself pondering how difficult it must be working on a support desk nowadays and also just how important a good support desk is to someone trying to implement and run a system.

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Topics: continuous improvement, Software implementation, Application support, User support, ERP Implementation, Support Desk

Creating Effective ERP Project Teams

Posted on 3 May 2012 by Cathie Hall

Selecting a project team for your Enterprise Resource Planning (ERP) implementation is all too often done on the basis of job role, rather than who is best for the project. What actually makes a good ERP team player? In my opinion there are four requirements: competency, skill, knowledge, and position – in that order.

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Topics: Business Strategy, projects, teams, Software implementation, ERP, ERP Implementation

 

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