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Executive buy-in is critical - Part Two

Posted on 24 April 2012 by Steve Bassaw

My previous blog was about the importance of leadership and executive buy-in during Enterprise Resource Planning (ERP) implementations. Without top-down leadership, no one else in the organisation will buy-in either, and the company will not get much value from the software.

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Topics: implementation, management, Software implementation, ERP, seeker of value, software

The Ownership Conundrum

Posted on 20 March 2012 by Cathie Hall

Ownership of an Enterprise Resource Planning (ERP) system is much more than the signing of a contract at the time of purchase. In order to deliver value it must be the consequence of a long term strategy of ownership, and that means a long term commitment to data integrity, solution design and education.

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Topics: Business Strategy, data integrity, Software implementation, project ownership, user education, solution design, ERP Implementation

 

Executive buy-in is critical - Part One

Posted on 31 January 2012 by Steve Bassaw

While on vacation recently, I visited an interesting restaurant with a large group of relatives. At the table a few clearly marked buttons were provided to request waiters to bring more water, clear used utensils, bring the bill, etc. I had never seen this back home in Vancouver. What a great idea to improve efficiency!

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Topics: implementation, management, Software implementation, ERP, software

Implementing ERP more effectively – Part 3

Posted on 3 November 2011 by Simon Griffiths

Implementing ERP more effectively

Part 3: Having the right approach and attitude to an ERP implementation

“Change is not made without inconvenience, even from worse to better.” Samuel Johnson

Do you know how complex Microsoft Word and Excel are?

Because Word and Excel look so easy, people under-estimate how complex other standard systems, like an ERP, can be. If business users knew how complex those two Microsoft applications really are, they would be more thoughtful and careful when embarking on a complex software project.

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Topics: implementation, projects, approach, Software implementation, ERP

Taking Ownership of ERP Implementations

Posted on 12 October 2011 by Meryl Malcomess

Thinking about ERPDespite the fact that ERP solutions are intended to improve business performance quickly and efficiently, through the provision of critical information, they generally do not have a good track record. In his research paper Causes influencing the effectiveness of the post-implementation ERP system(subscription required), CS Yu came to the conclusion that 40% of all ERP implementations or extensions perform below expectations and 20% are eventually scrapped as complete failures. The latter figure could even be as high as 50%, depending on how ‘failure’ is defined.

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Topics: Business Strategy, implementation, projects, Software implementation, ERP

Implementing ERP more effectively - Part 2

Posted on 30 August 2011 by Simon Griffiths

 

Part 2: Changing the system as business realities change

Hands up all those who have started implementing an ERP system and not had to deal with changes as the project progresses. No one? I am not surprised. Has anyone gone live with an ERP project and never had any changes afterwards? The reality of any ERP project is that scope changes occur during the project, and after going live it is guaranteed that there will be more requirement changes.

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Topics: Software implementation, business process modeling, ERP changes, Project management

Implementing ERP more effectively – Part 1

Posted on 8 June 2011 by Simon Griffiths

 

Part 1: Building a house on a solid foundation
Implementing ERP more effectively
You can hardly miss it these days: questions about why Enterprise Resource Planning (ERP) projects hit problems, or worse, fail, appear on so many websites. I have seen many ERP implementations and thought I had some answers, but it was only after I had been involved in building a house that I could see the similarities between building projects and ERP implementations, and why we don’t see buildings collapsing in the same ways some ERP projects fail.

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Topics: Software implementation, business process modeling, Project management, ERP Implementation

Invasion of the Body Snatchers

Posted on 12 April 2011 by Phil Duff

Dear Diary,

Invasion of the Body SnatchersMy friend David popped round for dinner the other evening, deeply troubled. He told me that when he woke up last Thursday he noticed a change in his wife’s demeanour. It wasn’t immediately obvious, he said, but he just knew something odd was going on. It wasn’t just the unblinking stare that worried him (although that normally would have been sufficient cause for concern), it was the newly acquired interest shown in anything related to computers. Almost obsessive, he said, to the point he was seriously thinking that she had been taken over by some alien. Now David is not one to exaggerate and even if I privately thought that perhaps he had been watching too many movies, still he is my friend and deserves a considered hearing. I tried to calm his unease, told him that he was worrying unnecessarily and sent him on his way.

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Topics: Software implementation, Simple English, Business software, Technology

True Grit

Posted on 29 March 2011 by Phil Duff

 

A long time ago when a man was a man, a woman was aTrue-Grit woman and a horse was, well, a horse there came along a real hero. His name was Rooster Cogburn, played by John Wayne in the original version of the classic western movie True Grit. Rooster is a tough marshal who decides to help a woman get even for her father’s death. Basically her problem becomes his problem. Ok, I may have simplified the plot somewhat, but I’m not a movie critic and I wouldn’t want to spoil an evening’s viewing entertainment by giving away all the fun.

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Topics: Software implementation, Project management, ERP Vendors, ERP Implementation

 

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