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Improving the Training Experience

Posted on 9 September 2014 by Simon Griffiths

The-training-experienceIn the dim distant past of ERP, 10 years ago and more, the way you learnt about the software was by referring to the training manuals relating to various modules – Accounts Payable, Bill of Materials, etc. It was a very product-oriented and narrow view of learning. Times have changed, fortunately, and learning materials are turning towards how people work – their roles – and the business processes involved.

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Topics: user education, training, roles, training guide

Twenty questions for CFOs embarking on an ERP project

Posted on 29 July 2014 by Simon Griffiths

twenty_questions_cfo-1As the CFO of an organization, your responsibility is to ensure efficient and effective financial operations and records, and influence overall strategy. An ERP is the foundation of the operations of a business. For a CFO, it enables you to track and report on all business transactions, analyse information, ensure governance and compliance, and increasingly do this via mobile devices. Therefore, you need to be very sure your ERP project will deliver what the business requires, and also what was promised.

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Topics: Business software, training, ERP Implementation, Project governance, ERP selection

 

Three Common ERP Myths De-Bunked (Part 1 of 3) – Myth #1: ERP is too hard to learn

Posted on 9 July 2014 by Erin Schlee

3_erp_myths_1As humans, we are often quick to believe speculation and establish opinion based on what often happens to be myth. As we are told time and time again, we should not always be so quick to believe everything we hear, and this also holds true in the software industry - particularly ERP.

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Topics: Software support, training, ERP, education

Three tips to get the most from your ERP System

Posted on 12 March 2014 by Erin Schlee

three-tips-to-get-most-from-ERP-image

As an ERP professional, there are two questions that I am asked quite often by both prospective and current customers. I already addressed the first question, ‘How do I know my business needs ERP’, in an earlier blog and would like to focus on the second question, ‘How do I get the most out of my ERP system?’ Simply put, there are several ways to optimize your ERP solution, but these three tips can help improve the entire process:

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Topics: Business Strategy, Software implementation, Education and Training, Change management, Business software, training, ERP, education, Vendor selection

Taking the little guy into the complex supply chain

Posted on 12 December 2013 by Meryl Malcomess

complex-supply-chainIt’s encouraging to see we are entering an era in which everyone, no matter how small their business, is able to participate in the global economy. Thanks to mobile and ERP, even smallholder farmers are now being brought into the complex supply chain, allowing them to benefit from more efficient and cost effective channels to a larger market. But extending these benefits to everyone, across Africa takes development and training.

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Topics: SYSPRO, business process, small-medium business, Supply chain, Education and Training, Business software, training, ERP, education

The Pros and Cons of ERP Certification

Posted on 10 October 2013 by Natasha Burt

Certification ERPJust last week, my Dad and I were discussing and debating the value of certifications in the real world – a contentious topic that is widely debated across different professions. Being a civil engineer, my Dad shudders at the idea of hiring a newbie engineer who has achieved a professional qualification without any exposure to applying this knowledge practically. In his industry, practical experience is a requirement. However, only gaining hands-on experience and not having the necessary professional qualification also excludes applicants. The candidates he would consider hiring have the necessary professional qualification and have completed a practical internship of sorts with an engineering firm – the best of both worlds.

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Topics: learning, Certification, Education and Training, Business software, training, ERP, education

Bite-Size Education

Posted on 17 July 2013 by Natasha Burt

e-learningDespite being someone who is generally conscious about what and how much I eat, there are occasions when I cheat – my weaknesses are cheese and chocolate. When my fiancé bought a slab of Swiss dark chocolate recently, the first thing I did was look at the nutritional information. I was pleasantly surprised to see that, instead of giving the values per 100g, they had listed the values per piece. Knowing the kilojoule, fat and sugar content of just one piece encouraged me to limit myself to one bite-size piece of heaven. I had just enough to get that bitter-sweet dark chocolate taste, satisfy my craving for something sweet and avoid that feeling of guilt you get after devouring an entire slab of chocolate. In this case, less really was more. This got me thinking about a more digestible alternative in learning – bite-size education.

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Topics: learning, Education and Training, training, education

How to optimize your ERP education for the Net and Millennial Generations

Posted on 18 April 2013 by Natasha Burt

optimize your erp educationLearning how to use an ERP system is not always that easy but it can be significantly simplified with an understanding of the needs of the learner. Just like we do when developing new solutions in our ERP, when developing learning material, a critical question to ask is “Does the learning meet the target audience’s learning style and preferences?” The individually driven and theoretically based objectives of traditional teaching methods need to catch up with our modern connected world by embracing collaboration through social media technologies and adapting to the learning styles and characteristics of younger generations (Generation Y and the Millennial Generation or Generation Z).

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Topics: Education and Training, user education, Business software, training, ERP, ERP system

Change, and the need for training

Posted on 19 July 2012 by Simon Griffiths

I recently upgraded my cell phone (or mobile phone, for some people). I used to have a feature phone, but the opportunity arose for me to change to a new phone that runs the Windows Phone 7.5 (aka Mango) operating system. Getting used to the physical phone, from one with real keys to one with a keyboard display, wasn’t the biggest adjustment – but getting used to the new way of doing things, actually doing everything, was an enormous challenge for me. In tech speak it’s called changing the UX (user experience). The last time I had such a challenge was moving from a DOS-based PC to one running the first version of Windows.

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Topics: implementation, Software implementation, Business software, training, User support, ERP, ERP Implementation

Top tips to stop your ERP system falling into disrepair…

Posted on 5 April 2012 by Andy Latham

I may be turning into a grumpy old man. Last week my family gave me this dubious honour after a week, where I apparently complained about unruly children in my favourite restaurant (why are children allowed to run riot in public). This included the use of mobile phones in the same restaurant (clearly I was not in a good mood) and the use of "reply all" to emails at work (do I really need 10 copies of the same email).

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Topics: return on investment, implementation, continuous improvement, management, Business software, training, ERP, seeker of value

 

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