SYSPRO Canada has recently compiled a report covering manufacturing innovation in Atlantic Canada and in compiling this report I got to thinking about the relationships we have built over the years with our channel partners and our customers, and our continued success in retaining these customers. In this current economic environment, and more specifically in the fast-paced, constantly changing business software market there aren’t too many businesses that can proudly point to client retention rates of 98%.

As an ERP professional, there are two questions that I am asked quite often by both prospective and current customers. I already addressed the first question, ‘How do I know my business needs ERP’, in an earlier blog and would like to focus on the second question, ‘How do I get the most out of my ERP system?’ Simply put, there are several ways to optimize your ERP solution, but these three tips can help improve the entire process: